Product Return Policy
Please contact us through email with return requests for an approved & assigned RMA number - email@example.com Pictures of the item(s), reason for the return, and acknowledgement of our terms/policies are required
If the item is brand new in the original box, the restocking fee is 15%. If the item has been opened or taken out of the package, a restocking fee of up to 30% will be due. Shipping cost and insurance of the item back to whoosh motorsports is the responsibility of the customer. If the item shipped "FREE" and is a customer choice return, the restock fee is 15% + the actual shipping cost of the item sent to the customer. International shipping, any fees, exchange rate losses, taxes, duty, are not eligible for refund under any circumstances. We do NOT accept returns for any reason on electrical parts / NO exceptions.
Items that have been installed or used in any way are not eligible to be returned. whoosh motorsports does not take responsibility for incorrectly placed orders or damaged items from improper installation or abuse.
Return requests must begin within 7 days of successfully receiving any item according to the date received by the customer.
If a refund is due, the refund will be initiated upon approval of the return once it arrives to us. Please allow up to 72 hours for an approval of the return and if approved, the refund may take up to 14 business days for the amount to be returned to the payment method used depending on the bank or institution.
Refunds or Cancellations PAID with PayPal or any Credit Card will be refunded minus the fee collected at the time of purchase by PayPal or the Credit Card provider. Orders for products custom / made to order are NOT eligible to be cancellation.
whoosh motorsports does not provide any warranties on products sold other than whoosh brand items. Manufacturer warranties will apply to all other items listed. whoosh motorsports will assist with warranty claims for all of our customers. If a warranty claim is requested, we will process the claim directly with the manufacturer or assist the customer in the process of submitting the warranty claim. whoosh motorsports products carry a 1 year warranty against manufacturing defects to the original purchaser.
whoosh motorsports llc is not liable for any damages or expenses that a product sold may cause to persons, vehicle, or property. It is the buyers responsibility to have products professionally installed on their vehicle. The consumer also assumes full responsibility for ensuring that the product is legal in their state and whoosh motorsports accepts no responsibility for a products that may violate safety or emissions laws.
All products sold by whoosh motorsports are designated for off-road use only
Note for international buyers
Import duties, taxes, and fees aren't included in the item's price or shipping costs. Depending on the size and weight of the packages(s) additional postage may be required to ship to your international location.
The buyer is responsible for paying any/all import fees. Check with your country's customs office to find out what these additional charges will be before you purchase.
contact: (610)334-2158 firstname.lastname@example.org